This privacy policy explains how Sparkle Clean Co processes personal data in connection with its website and deep home cleaning services. It applies to inquiries, bookings, and related communications handled through the site.
We process personal data to respond to inquiries, review property and service scope, confirm priorities, prepare quotes, schedule appointments, carry out communication related to cleaning visits, support website security, and maintain technical delivery of the site. Data may also be used to keep records necessary for administration and legal compliance.
Personal data may be shared with service providers that support website hosting, technical delivery, security, and communication handling. These parties may process data only to the extent needed to perform their functions and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data to public authorities, courts, or other parties where required by law, regulation, or lawful request. Disclosure may also occur where necessary to establish, exercise, or defend legal claims, or to protect the security and integrity of the website and services.
We may process name, email address, phone number if provided, inquiry message, property and service scope, and access or schedule preferences. We also process limited technical data such as server request metadata and browser and device information when the website is used.
Personal data is collected through contact form submissions, email, phone calls, and other direct communications. Technical data is collected automatically when the website is accessed, including data needed for security and delivery of the site.
The website uses essential cookies for site operation and cookies that remember privacy preferences. No confirmed use of analytics cookies or marketing and advertising cookies is stated in this policy.
We use only essential cookies and cookies that store privacy preferences. Users may block or delete cookies through browser settings, but essential functions of the website may be affected if such cookies are disabled.
Depending on the circumstances, individuals may request access to their data, correction of inaccurate information, deletion where permitted, restriction of processing, or objection to certain processing activities. Requests are handled in accordance with applicable data protection law.
To protect privacy and security, we may ask for information needed to verify the requester and understand the request. If a request cannot be fully granted, we will provide the reason to the extent required by law.
We retain personal data for the period necessary to handle inquiries, manage bookings, provide services, maintain records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, it is deleted or anonymized according to our retention practice and applicable law.
When this policy is updated, the revised version will apply from the stated effective date. Material changes may be communicated through the website or by other appropriate contact channels where practical.
Sparkle Clean Co acts as controller for the personal data described in this policy. Processing is carried out on the legal bases applicable under GDPR, including performance of a contract or steps taken at the request of the data subject, legitimate interests, compliance with legal obligations, and consent where required.
Where GDPR applies, this policy describes how personal data is processed for users in the European Economic Area and, where relevant, other users covered by the same standards.
Where GDPR applies, individuals may have rights of access, rectification, erasure, restriction, objection, and data portability, as well as the right to withdraw consent where processing is based on consent. The availability of each right depends on the circumstances and applicable law.
